The difference between a minor issue and a disaster is how quickly you respond. Our smart alert system monitors 6 critical compliance areas 24/7, sending instant notifications via SMS, email, in-app, and voice calls the moment something needs attention.
No more discovering expired supplier certificates during an audit. No more finding out fridges failed overnight. No more staff skipping checklists without accountability. Get proactive alerts that let you fix issues before they become regulatory failures.
<60
sec
Critical alert delivery
4
channels
SMS, email, voice, in-app
6
categories
Alert types monitored
7-14
days
Advance expiry warnings
Six Critical Alert Categories
Cold Room Failures
Instant SMS + voice call when fridges/freezers exceed safe temps. Get notified within 60 seconds so you can save product before it spoils.
Product Expiry Warnings
7-day advance notice on use-by dates approaching. Never accidentally sell expired product or lose inventory to waste.
Missing Checklists
Daily cleaning not done by 9am? Get alerted immediately. Supervisor can follow up before production starts. 100% checklist completion accountability.
Supplier Certificate Expiry
14-day warning when AQIS/HACCP certificates expiring. Contact supplier proactively to get updated certs before they lapse.
Equipment Calibration Due
Never miss scale or probe calibration again. Get reminded 7 days before due date with direct link to book service appointment.
AI Compliance Issues
When monthly AI audit completes, get email with summary: compliance score, critical findings, improvement trends. Review and approve findings on your schedule.
Challenges
Finding Out Too Late
Finding out too late about compliance issues (during audits). Costly audit failures and fines.
Expired Certificates
Expired supplier certificates discovered by inspectors. Failed audits and lost business.
Missed Calibrations
Equipment calibration missed by weeks or months. Inaccurate readings invalidating records.
Skipped Checklists
Staff skip checklists with no consequences. Compliance gaps that become violations.
Cold Chain Failures
Cold chain failures overnight with no notification. Thousands in spoiled product.
No Gap Visibility
No visibility into systematic compliance gaps. Recurring issues never get fixed.
Solutions
Proactive Warnings
7-14 days before issues occur. Time to fix problems before they escalate.
Automatic Cert Tracking
Email reminders before expiration. Never get caught with expired documents.
Scheduled Calibration
Alerts with booking links. Stay on top of equipment maintenance.
Real-Time Checklist Monitoring
Supervisor alerts for skipped tasks. Immediate visibility when tasks are skipped.
Instant SMS/Voice
For critical temp breaches. Save product before it's too late.
Monthly AI Reports
Showing trends and patterns. Fix systematic issues proactively.
Real-World Use Cases
2am Fridge Failure - Immediate Response
2:17am: Walk-in fridge temp hits 5.8°C (was 2.4°C). System sends SMS to owner and on-call manager. Phone rings with automated voice: "Urgent temperature alert..." Owner calls refrigeration contractor by 2:35am. Technician arrives 3:45am, fixes compressor. Temp back to 2.6°C by 5:00am. Total product at risk: $2,800. Product saved. Without alert, discovery at 6am arrival would mean $12,000+ loss.
Supplier Cert Expiry - Proactive Renewal
System detects supplier AQIS certificate expires in 14 days (June 30). Purchasing manager gets email alert June 16 with supplier name and cert details. Calls supplier same day requesting renewal. New certificate received June 22 (8 days before expiry). Updated in system, no gap in compliance. Previous manual tracking led to 2-week lapse discovered during audit.
Missing Daily Cleaning - Supervisor Follow-Up
Monday 9:05am: System detects "Daily Pre-Start Cleaning" checklist not completed (expected by 7am). Sends email alert to production supervisor: "Pre-start cleaning not done by @JohnSmith. Floor staff present: Sarah, Mike, Tom." Supervisor walks to production area at 9:12am, finds staff started early without cleaning. Halts production, completes cleaning checklist with photos by 9:45am. Production resumes compliant. Issue documented for training review.
Alert Configuration & Management
Notification Channels
SMS: Instant text messages for critical alerts (temp failures, urgent issues)
Voice Calls: Automated phone calls that read alert details aloud (escalation for critical)
Email: Detailed notifications with PDF attachments, charts, and action links
In-App: Pop-up notifications when logged into system (for less urgent items)
Smart Alert Logic
Escalation Rules: Critical alerts try SMS first, then voice call if no acknowledgment
Snooze & Acknowledge: Mark alerts as “handled” to stop repeat notifications
Historical Tracking: See all past alerts with response times and outcomes